UK pet daycare — capacity gating, vaccination compliance, mid-day photo prompt, owner billing.
UK pet daycare — capacity gating, vaccination compliance, mid-day photo prompt, owner billing.
Per-day capacity, per-temperament group, per-staff ratio. Owners book the slot that exists, not the one the front desk hopes exists. Built on Time To Pet or custom.
Vaccination status checked at booking, owner upload + vet-record import, pre-lapse reminders. The awkward day-of conversation goes away.
Auto-prompt staff to send a photo at lunchtime, branded template, owner gets it on their phone with a one-tap rebook link. The signal that you actually care.
Monthly day-pass subscriptions, ad-hoc day rates, multi-pet discounts, late-pickup fees — all auto-billed via Stripe. Cash-flow that the operator can plan around.
Window booking with grace periods, late-fee triggers, parent-of-pet identity check, multi-owner authorisation flow. Operations stay calm at 6pm.
Per-dog behaviour notes, group-mix SOPs, incident reporting, evacuation plans — searchable from the floor. New staff confident on day one.
A daycare ran on Time To Pet for booking but did capacity in spreadsheets, vaccination chase by text, and billing reconciliation Sunday evenings. Three-week build: capacity model wired to TTP, vaccination gating at booking, mid-day photo prompt to staff phones, Stripe-driven subscription billing. Six months in: owner admin from five hours to twenty minutes a week, churn from 32% to 25%, day-pass subscription adoption at 41% of regulars.
How we measure: Owner churn measured as 90-day-inactive owners / active owner base, baseline from prior 12 months; admin time self-reported by operator pre and post; subscription adoption from Stripe customer records.
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Bring the floor plan, last month's bookings, and the vaccination spreadsheet. We diagnose from the data.