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Industry · Clinics & health

Every room. Every screen. One clinic.

A direction for clinic owners thinking spatially. Reception, treatment, storage, office — each space gets the software it needs, no more, no less. One stack across the floor.

ReceptionCRM · Bookings
Treatment 1Forms · Notes
Treatment 2Forms · Notes
StorageStock · Reorder
OfficeP&L · Rota
Exit · review pathReviews · Rebook
Plan: small clinic · 6 roomsStack: 6 services · 1 owner
Clinics Dental · physio · GP · cosmetic−14% Missed bookings, typical9 hrs Typical owner admin saved / week£18k Typical margin recovered, yr 1
By specialty

Four flavours of the same instrument.

Same method, different shape. Pick the specialty closest to yours — each has a deep page with the sector-specific stack, proof, and how we measure.

Floor by floor

One stack, six rooms.

Each space in the clinic gets the software it needs. Same data underneath, different views per space — nobody re-keys forms, nobody hunts for the booking, nobody wonders what stock is left.

Room 01 · Reception

The first impression, automated.

Bookings, intake forms, deposits, reminders — handled before the patient walks in. Reception staff focus on people, not paperwork.

  • Online booking with deposit hold
  • Pre-visit forms, auto-routed
  • Reminder & confirmation cadence
  • CRM with treatment history
Rooms 02–03 · Treatment

Forms and notes, not friction.

Clinical notes, photos, consent — captured in the room, on a tablet, written back to the same record reception sees. No re-keying.

  • Tablet-first clinical notes
  • Consent & photo capture
  • Auto-link to next-step suggestions
  • End-of-visit summary, sent
Room 04 · Storage

Stock that reorders itself.

Track what's used per treatment, predict reorder points, send to suppliers. The cupboard is rarely empty, and rarely overstocked either.

  • Per-treatment stock deduction
  • Auto-reorder at thresholds
  • Supplier API integrations
  • Cost-per-treatment dashboard
Room 05 · Office

The room behind the room.

Owner's office. Live P&L, this-week's rota, this-month's revenue, this-quarter's growth. One screen. No PDF reports.

  • Live P&L & cash position
  • Staff rota & payroll
  • Per-room utilisation
  • Margin per treatment type
Exit · review path

The visit doesn't end at the door.

Post-visit survey, review prompts to the platforms that matter, rebook nudge at the right interval. The whole loop.

  • Post-visit feedback capture
  • Review-platform routing
  • Rebook reminder cadence
  • Lapsed-patient win-back flow
All rooms

BrainBase: one knowledge stack.

SOPs, training, compliance docs, supplier contacts — searchable from the chair, the desk, the office. The opposite of a Drive folder nobody opens.

  • SOPs & training, indexed
  • Compliance docs, current
  • Supplier & contractor list
  • Searchable, exportable
Sample engagement

The dental practice that mapped its missing nine hours.

Six rooms. One owner. Booking, forms, and rebook scattered across four tools.

A six-room dental practice ran four separate tools across reception, treatment, and office (Cliniko for clinical, a paper diary for ops, MailerLite for recall, WhatsApp for everything else). Forms re-keyed three times per visit. The owner triaged WhatsApp every evening to chase no-shows. Two-week build: one stack across all rooms — same patient record, different views per space, NHS IG Toolkit-aligned encryption, recall tied to treatment plan. Six months in: nine hours back per week, fourteen percent fewer no-shows, eighteen thousand pounds margin recovered.

How we measure: appointments tracked in the new stack vs the prior six months in Cliniko (n = 1,184 appointments); no-show baseline drawn from the practice's 2024 audit; owner time logged via shared diary, weeks 1, 4, 12, 24.

4 → 1tools consolidated
+£18krecovered, year one
9 hrsowner admin returned per week
Adjacent industries

Different shape of the same problem.

If your work isn't exactly this, the nearest sectors share the rhythm. Or browse every industry we build for.

Map your clinic.

Bring the rota, the room list, the inbox. We start with the diagram.