A direction for independent garages, MOT centres, and repair shops where revenue is the bay, the diary is paper, and the parts van shows up before the courtesy car. The workshop, wired.
Same method, different bay. Pick the workshop type closest to yours — each has a deep page with the sector-specific stack, proof, and how we measure.
Most garage software is a glorified diary. We build the rest — parts pipeline, courtesy car, MOT reminder, customer authorisation — so the bay isn't the bottleneck and the owner isn't doing month-end at midnight.
Booking by bay, by tech, by job type. Diagnostics get the longer slot. MOTs get the right tester. The diary stops over-promising what the workshop can't deliver.
VIN-prefilled job card, fault findings, photo capture, parts requested — all in the bay, on a tablet, written back to the customer record. No paper, no re-keying.
Parts requested from the bay route to the office, supplier-matched, ETA confirmed, customer told. Less waiting, fewer half-finished cars on the forecourt.
Quote sent to phone with photos and price, customer approves on link, work proceeds. The grey-area “I never authorised that” conversation, gone.
MOT-due reminder on a 14/7/1-day cadence. Service-interval prompts. Per-bay margin, per-tech utilisation, per-job profitability. Live, not month-end.
Tech bulletins, torque specs, supplier list, training, common-faults log — searchable from the bay phone. Apprentices don't wait on the senior tech for every question.
An independent four-bay garage ran on a paper diary, parts requests on yellow Post-its, and MOT reminders typed into the Vehicle Smart app one at a time. Two-week build: bay-aware diary, tablet job cards, supplier-matched parts pipeline, automated MOT reminders. Six months in: bay utilisation up 22%, six hours of owner admin back per week, nineteen thousand pounds recovered.
How we measure: bay utilisation pulled from the new diary's shift records (n = 1,206 bay-hours); MOT-reminder open and book-back rates from the campaign tool; baseline reconstructed from the prior calendar quarter's paper diary.
If your work isn't exactly this, the nearest sectors share the rhythm. Or browse every industry we build for.
Bring the bay diary, the parts pipeline, the MOT chase list. That's enough.