Block 1–50 buildings · 50–500 buildingsRICS IRPM · ARMA-aware100% FRA compliance, achievableS20 Consultation on schedule
The block management stack
Six instruments, calibrated.
Block managers — Qube, Propman, Qube PM — Section 20 consultations, service charge cycles, AGMs, contractor SLAs. Built for UK block management firms.
01 · Section 20 consultations
Stage one, stage two, on the clock.
Every qualifying works trigger flagged at threshold, notice templates parameterised, leaseholder responses logged, statutory deadlines on a visible clock — no consultation costs lost to a missed date.
Qualifying works threshold trigger
Notice templates (Stage 1 & 2)
Leaseholder response log
Statutory deadline tracker
02 · Service charge cycle
Demands out, accounts back, on schedule.
Annual budget, half-year demand, year-end accounts — the cycle on rails with reconciliation to Qube or Propman. Leaseholder portal for statements, no chasing the manager for a copy.
Budget-to-demand workflow
Half-year & year-end packs
Qube / Propman reconciliation
Leaseholder statement portal
03 · AGM scheduling + minutes
Notice, agenda, minutes — templated.
AGM date, statutory notice generated, agenda built from open items, minutes captured live, action log carried forward. The thing the directors actually want, on time.
Statutory notice generation
Agenda from open items
Live minute capture
Carry-forward action log
04 · Contractor SLAs
Lift, lighting, grounds, cleaning — on the clock.
Per-building contractor roster with SLA windows, recurring jobs scheduled, ad-hoc tickets routed, scorecard per supplier. Director questions answered with a screen, not a search.
Per-building contractor roster
Recurring + ad-hoc routing
SLA breach escalation
Supplier scorecards
05 · Compliance
FRA, asbestos, lift LOLER — never lapsed.
Every building, every certificate, every clock. Fire Risk Assessments on the renewal cycle, asbestos register live, lift LOLER on six-monthly schedule — the inspection nobody enjoys, passed.
FRA renewal cycle
Asbestos register & survey log
Lift LOLER 6-monthly schedule
Audit-ready compliance pack
06 · BrainBase
Lease clauses, RICS guidance, case law — indexed.
The firm's drafting brain — every lease, every variation, every tribunal decision the team has run into — searchable from a phone on a site visit.
Lease & variation library
RICS / IRPM guidance digest
Tribunal decision archive
AI-assisted retrieval
Sample engagement
The 84-building portfolio that hit 100% FRA.
84 buildings. Twelve managers. FRA compliance at 71%.
A regional block management firm tracked Fire Risk Assessment renewals via a shared spreadsheet and individual manager memory. Two-week build: per-building compliance ledger with FRA, asbestos, lift LOLER on rolling clocks; contractor pre-booking at T-minus-45; director-facing compliance dashboard. Six months in: FRA compliance from 71% to 100%, lift LOLER breaches eliminated, director AGM questions answered from screen not spreadsheet.
How we measure: FRA compliance measured as percentage of buildings with valid in-date assessment, weekly snapshot across 84-building portfolio over six months; lift LOLER breach defined as any building running >185 days since last six-monthly examination.
100%FRA compliance, from 71%
0lift LOLER breaches, six months
−9 hrsmanager prep per AGM
Builds for property & lettings
Use cases that fit.
Each is a tightly-scoped build, fixed price, owned by you.