Stripe checkout, Auth0 identity, trial-to-paid logic and the welcome cadence — wired so a new user reaches the aha without you in the loop. Ship the activation lift instead of hoping for it.
Stripe Checkout & trial logic
Auth0 identity & SSO
Loops welcome cadence
Activation event instrumentation
02 · Activation cohorts
Trial-to-aha, measured.
PostHog or June.so cohort funnels per segment, per week. Drop-off surfaced step-by-step so you A/B test the funnel instead of guessing. The numbers behind the founder dashboard.
PostHog cohort funnels
June.so activation tracking
Per-segment drop-off view
A/B test infrastructure
03 · Stripe ↔ Xero reconciliation
Owner-readable monthly close.
Stripe charges, refunds, disputes, and fees reconciled into Xero on a schedule. The accountant call gets shorter. The VAT return adds up the first time. The investor update writes itself.
Stripe → Xero sync via Synder
Refund & dispute reconciliation
VAT-aware revenue ledger
Owner-readable monthly close
04 · Customer support
Plain inbox, not a ticket-shaped ticket queue.
Plain wired into the product — every reply contains the user's plan, last activation event, and lifetime value. Founder support that scales without becoming Zendesk.
Plain inbox + product context
Auto-routing to founder
Saved replies & macros
SLA & response tracking
05 · Pricing & packaging
Tier changes without a panicked Friday.
Stripe Billing tier migrations, proration, grandfathering, usage-based bolt-ons. Ship new pricing on a Tuesday morning, not a quarter from now.
Stripe Billing tier migrations
Proration & grandfathering
Usage-based metering hooks
Plan-change UI in product
06 · BrainBase
Founder runbooks + investor FAQ.
Architecture notes, runbooks, save-plays, onboarding scripts, investor-FAQ — searchable from the IDE, the inbox, the dashboard. The founder-brain that survives the next hire.
Runbooks & architecture notes
Customer-success playbooks
Investor-FAQ & metric defs
AI-assisted retrieval
Sample engagement
The indie founder who hit £10k MRR with one stack.
One founder. £4k MRR. Stripe, Auth0, PostHog, Xero — wired across four spreadsheets.
An indie B2B SaaS founder shipped a Stripe checkout and an Auth0 login but ran activation, churn, and billing across four manual sheets. Two-week build: PostHog cohort funnels into a founder dashboard, Stripe ↔ Xero reconciliation via Synder, Plain inbox with product context. Five months in: MRR climbed from £4k to £11k, activation up eleven points, investor update written in twenty minutes.
How we measure: Activation = % of trials hitting the defined first-value event in week one, baseline drawn from 90 days pre-build (n = 412 trials) vs 90 days post-build; MRR pulled from Stripe directly, weekly snapshot.
+£7kMRR, five months
+11ptstrial activation rate
20 mininvestor update, end to end
Builds for saas
Use cases that fit.
Each is a tightly-scoped build, fixed price, owned by you.