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SaaS · Indie

Solo to first £10k MRR.

UK indie SaaS founders — Stripe + Auth0 + a custom Next.js stack — onboarding cohorts, churn signals, billing reconciliation, founder dashboard.

Solo · 1-2 founders
0-£10k MRR
Stripe + Auth0 + Next.js
Activation lift, year one
Indie Solo · 1-2 foundersPre-PMF 0-£10k MRRUK Stripe + Auth0 + Next.js+11% Activation lift, year one
The indie saas stack

Six instruments, calibrated.

UK indie SaaS founders — Stripe + Auth0 + a custom Next.js stack — onboarding cohorts, churn signals, billing reconciliation, founder dashboard.

01 · Self-serve onboarding

Sign-up to first value, hands-off.

Stripe checkout, Auth0 identity, trial-to-paid logic and the welcome cadence — wired so a new user reaches the aha without you in the loop. Ship the activation lift instead of hoping for it.

  • Stripe Checkout & trial logic
  • Auth0 identity & SSO
  • Loops welcome cadence
  • Activation event instrumentation
02 · Activation cohorts

Trial-to-aha, measured.

PostHog or June.so cohort funnels per segment, per week. Drop-off surfaced step-by-step so you A/B test the funnel instead of guessing. The numbers behind the founder dashboard.

  • PostHog cohort funnels
  • June.so activation tracking
  • Per-segment drop-off view
  • A/B test infrastructure
03 · Stripe ↔ Xero reconciliation

Owner-readable monthly close.

Stripe charges, refunds, disputes, and fees reconciled into Xero on a schedule. The accountant call gets shorter. The VAT return adds up the first time. The investor update writes itself.

  • Stripe → Xero sync via Synder
  • Refund & dispute reconciliation
  • VAT-aware revenue ledger
  • Owner-readable monthly close
04 · Customer support

Plain inbox, not a ticket-shaped ticket queue.

Plain wired into the product — every reply contains the user's plan, last activation event, and lifetime value. Founder support that scales without becoming Zendesk.

  • Plain inbox + product context
  • Auto-routing to founder
  • Saved replies & macros
  • SLA & response tracking
05 · Pricing & packaging

Tier changes without a panicked Friday.

Stripe Billing tier migrations, proration, grandfathering, usage-based bolt-ons. Ship new pricing on a Tuesday morning, not a quarter from now.

  • Stripe Billing tier migrations
  • Proration & grandfathering
  • Usage-based metering hooks
  • Plan-change UI in product
06 · BrainBase

Founder runbooks + investor FAQ.

Architecture notes, runbooks, save-plays, onboarding scripts, investor-FAQ — searchable from the IDE, the inbox, the dashboard. The founder-brain that survives the next hire.

  • Runbooks & architecture notes
  • Customer-success playbooks
  • Investor-FAQ & metric defs
  • AI-assisted retrieval
Sample engagement

The indie founder who hit £10k MRR with one stack.

One founder. £4k MRR. Stripe, Auth0, PostHog, Xero — wired across four spreadsheets.

An indie B2B SaaS founder shipped a Stripe checkout and an Auth0 login but ran activation, churn, and billing across four manual sheets. Two-week build: PostHog cohort funnels into a founder dashboard, Stripe ↔ Xero reconciliation via Synder, Plain inbox with product context. Five months in: MRR climbed from £4k to £11k, activation up eleven points, investor update written in twenty minutes.

How we measure: Activation = % of trials hitting the defined first-value event in week one, baseline drawn from 90 days pre-build (n = 412 trials) vs 90 days post-build; MRR pulled from Stripe directly, weekly snapshot.

+£7kMRR, five months
+11ptstrial activation rate
20 mininvestor update, end to end
Adjacent industries

Different shape of the same problem.

If your work isn't exactly this, the nearest sectors share the rhythm. Or browse every industry we build for.

Wire the back-office.

Bring the Stripe dashboard, the PostHog link, and the Xero login. We diagnose from the data.