UK counsellors and psychotherapists — BACP, UKCP, HCPC accredited — encrypted clinical notes, supervision-export bundle, EAP billing.
UK counsellors and psychotherapists — BACP, UKCP, HCPC accredited — encrypted clinical notes, supervision-export bundle, EAP and insurance billing.
GDPR-aware intake form, e-signed consent, presenting concerns and risk screen captured before the room. The counsellor walks in with context, not a clipboard.
Per-session notes, themes across sessions, treatment-plan tracking — encrypted at rest, exportable on request, retention rules aligned to BACP and UKCP record-keeping.
EAP referrals tracked from authorisation to invoice, insurance claims with the right codes and session count, private clients on card-on-file. The right paperwork to the right payer.
Anonymised case summaries, themes, hours logged, supervision points raised — bundled into the format your supervisor actually wants. The Sunday-night printout, gone.
Risk screen on intake and per-session, safeguarding flag escalated to supervisor, audit trail on every action. The conversation you must remember to have, surfaced before the next session.
Client handouts, modality-specific resources, referral network — searchable, shareable, current. The folder of PDFs nobody opened, replaced.
A counselling practice ran on a shared diary, paper notebooks, and end-of-month invoice runs. Three-week build: encrypted notes per practitioner, recurring booking with cancel policy, EAP authorisation tracker, supervision-export bundle. Six months in: late-cancel rate down 41%, five hours of admin returned per practitioner per week, EAP invoicing cycle cut from monthly to weekly.
How we measure: Late-cancel rate measured in the new booking system vs the prior 90-day shared-diary log (n = 612 sessions across four practitioners); admin time self-reported by practitioners on a fortnightly check-in over six months.
If your work isn't exactly this, the nearest sectors share the rhythm. Or browse every industry we build for.
Bring a recent intake, a sample note, and the EAP paperwork. We diagnose from the practice.