KYC that gets you through the FCA review. And the customer through onboarding.
A user explorer for regulated firms: ID document capture, sanctions screening, PEP checks, ongoing monitoring, evidence trail. We integrate Onfido, ComplyAdvantage, SmartSearch, or your incumbent provider. One screen for the operator. Every step time-stamped for the regulator.
2–6 wks Build, fixed price4.2 d → 47 min median onboarding0 FCA findings, typical90 days Stabilisation included
What's in the build
Six pieces, one workflow.
Onboarding, identity, sanctions, ongoing monitoring — one operator view, audit-trail-ready.
01 · Document capture
Customer flow that finishes.
Mobile-first ID capture flow. Driving licence, passport, utility bill. Liveness check. Auto-extract of name, DOB, address. Drop-off rate engineered down, not just measured.
Mobile-first capture
Liveness verification
Auto-extract fields
Drop-off analytics
02 · Sanctions & PEP
Screened against the lists. Logged.
Real-time sanctions and PEP screening through ComplyAdvantage or SmartSearch. Hit triggers manual review. False-positive flagged for the next time.
Sanctions screen on submit
PEP flag on submit
Manual-review queue
False-positive memory
03 · Risk scoring
Tiered onboarding, by risk band.
Low risk auto-approves. Medium risk goes to junior reviewer. High risk goes to MLRO with a documented rationale. The customer's onboarding speed matches their risk.
Configurable risk model
Tier-routed approval
MLRO escalation
Auto-approve at low risk
04 · Operator view
One row, all the evidence.
Reviewer sees the documents, the extracts, the screening results, the prior history, all in one row. Approve, decline, or request more — each with a reason captured.
Documents in-row
Screening results in-row
Decision reasons captured
Notes audit-trailed
05 · Ongoing monitoring
Once you're in, the screen keeps watching.
Periodic re-screening against the lists. Address changes flagged. Transaction patterns deviating from profile flagged. The customer doesn't get re-onboarded, but the firm stays compliant.
Periodic re-screening
Change-of-address flag
Pattern-deviation alert
Refresh evidence trail
06 · Audit pack
Export the file in one click.
Regulator asks; you click. PDF audit pack: documents, decisions, screenings, timestamps, reviewer IDs. Survives s.166. Survives MLR audit. Survives the next FCA visit.
One-click PDF audit pack
Reviewer ID logged
Time-stamps every step
7-year retention
Sample engagement
The lender that took onboarding from 4 days to under an hour.
60 applications a week. Four reviewers. A shared inbox of PDFs.
A challenger SME lender ran KYC on email, with a shared folder of customer PDFs. Median onboarding: 4.2 days. We shipped a custom KYC explorer integrating their existing ComplyAdvantage subscription. Six weeks in: median onboarding 47 minutes, MLRO escalation rate dropped (better signal), the next FCA file review came back without findings.
How we measure: Onboarding time measured from customer submission to decision (n = 312 over 12 weeks pre/post), MLRO escalation rate tracked via app, FCA findings sourced directly from the regulatory letter.
4.2 d → 47 minmedian onboarding
0FCA findings, typical
60applications/week, same headcount
Industries this is built for
Where this build earns its rent.
Most-relevant verticals — but the same shape works for adjacent ones.