The warehouse runs on one screen. The carriers know what time it is.
Pick lists, bin locations, carrier labels, pack verification, dispatch — all in one operator view. We integrate Royal Mail, DPD, ParcelForce, Evri, plus your storefront (Shopify, WooCommerce, Amazon). The picker doesn't tab between four tools.
2–6 wks Build, fixed price1,800 → 3,400 orders/week, same team1.8% → 0.3% pick error rate90 days Stabilisation included
What's in the build
Six pieces, one workflow.
Pick, pack, label, ship — one operator screen, one bin location source of truth, every carrier wired in.
01 · Pick list
Wave-picked, route-optimised, scan-verified.
Orders waved into pick lists by zone. Pickers move the shortest path through the bins. Scan verifies SKU at the bin and at the pack station — wrong-pick errors drop to near zero.
Wave by carrier cutoff
Route-optimised by zone
SKU scan at bin
Pick error rate dashboard
02 · Pack station
Right item, right box, right label.
Pack station shows the order, the items expected, the recommended box size, and prints the carrier label on confirm. Photo capture optional for high-value SKUs.
Items expected vs scanned
Box-size recommendation
Auto label print on confirm
Photo capture on high-value
03 · Carrier integrations
One queue, every carrier.
Royal Mail, DPD, ParcelForce, Evri, UPS — all wired in. Carrier picked by service, weight, postcode, cost. Manifest auto-generated end of day. Tracking pushed back to the storefront.
Multi-carrier rate-shop
Manifest end-of-day
Tracking back to storefront
Service-level fallback
04 · Bin & stock
One bin location source of truth.
Stock lives at a bin. Receive, putaway, count, move — all logged. Cycle counts daily. Stock count reconciles to the storefront and to Xero in one direction.
Bin-level stock
Cycle count workflow
Storefront sync
Xero stock value sync
05 · Returns
RMA, inspect, restock or scrap.
Customer raises return; the warehouse sees the inbound. Inspect, photo, decide: restock, scrap, or refurb. Refund triggers off decision, not off receipt.
RMA inbound queue
Inspect-and-decide
Photo evidence trail
Refund trigger rule
06 · Operator view
The shift, in numbers.
Live: orders waiting, picks per hour, errors, late dispatches, by picker. The supervisor doesn't walk the floor to know if the shift's behind.
Live orders-pending
Picks-per-hour by operator
Late-dispatch flag
End-of-shift export
Sample engagement
The DTC brand that doubled throughput without hiring.
1,800 orders a week. Four pickers. A spreadsheet manifest.
A homewares DTC brand was capped at ~1,800 orders/week with four pickers using the storefront's native fulfilment screen. We built a wave-pick app on top of their Shopify, integrated Royal Mail and DPD, added scan verification and carrier rate-shop. Six weeks in: 3,400 orders/week with the same headcount, pick error rate from 1.8% to 0.3%, dispatch cutoff hit consistently for the first time.
How we measure: Weekly throughput tracked from Shopify (n = 24 weeks pre/post), pick error rate measured by post-dispatch returns coded as wrong-item, dispatch cutoff measured against carrier collection time.
1,800 → 3,400orders/week, same team
1.8% → 0.3%pick error rate
100%carrier cutoff hit
Industries this is built for
Where this build earns its rent.
Most-relevant verticals — but the same shape works for adjacent ones.